Part A Essentials of Business Etiquette
商务礼仪基础篇
    Unit One Posture Etiquette 仪态礼仪
    Unit Two Dressing Etiquette 着装礼仪
    Unit Three Makeup Etiquette 化妆礼仪
    Unit Four Meeting and Greeting Etiquette 会面礼仪
    Unit Five Handshaking or Kissing Etiquette 握手或亲吻礼仪
    Unit Six Business Card Etiquette 名片发送礼仪
    Unit Seven Conversation Etiquette 谈吐礼仪
    Unit Eight Reception and Entertaining Etiquette 接待礼仪
    Unit Nine Dining Etiquette 用餐礼仪
    Unit Ten Farewell Etiquette 道别礼仪
Part B Social Etiquette in Business
商务礼仪社交篇
    Unit Eleven Information Asking Etiquette 询问礼仪
    Unit Twelve Communications Etiquette 沟通礼仪
    Unit Thirteen Job-Hunting Etiquette 求职礼仪
    Unit Fourteen Interview Etiquette 面试礼仪
    Unit Fifteen Visiting Etiquette 拜访礼仪
    Unit Sixteen Appointment Etiquette 邀约礼仪
    Unit Seventeen Festival and Holiday Etiquette 节假日礼仪
    Unit Eighteen Gift Giving and Receiving Etiquette 送礼与受礼礼仪
    Unit Nineteen Accepting and Declining Etiquette 接受与婉拒礼仪
    Unit Twenty Netiquette 网络礼仪
Part C Practice in Business Etiquette
商务礼仪应用篇
    Unit Twenty-One Business Trip Etiquette 商务旅行礼仪
    Unit Twenty-Two Trade Show Etiquette 会展礼仪
    Unit Twenty-Three Sales Promotion Etiquette 推销礼仪
    Unit Twenty-Four Negotiation Etiquette 谈判礼仪
    Unit Twenty-Five Business Meeting Etiquette 商务会议礼仪
    Unit Twenty-Six Ceremony Etiquette 仪式礼仪
    Unit Twenty-Seven Service Etiquette 服务礼仪
    Unit Twenty-Eight Etiquette for Complaints 投诉礼仪
    Unit Twenty-Nine Intercultural Etiquette 跨文化礼仪
    Unit Thirty Etiquette Taboos 礼仪禁忌
References
Key to the Exercises